Terms of service
Terms and Conditions
Last updated: May 1, 2026Welcome to Kopper. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before using our store.
💡 In short: use our store honestly, pay for what you order, and treat our team with respect. In return, we'll give you quality products, transparent communication and sincere support at every step.
1. Who we are
Kopper is an international brand specializing in copper bracelets and water bottles, selling to customers in over 21 countries worldwide. By using this website, you enter into a legally binding agreement with Kopper under these Terms and Conditions.
For questions about these terms, contact us at help@kopper.shop.
2. Acceptance of terms
By visiting our store, creating an account or placing an order, you confirm that you have read, understood and accepted these Terms and Conditions, as well as our Privacy Policy, our Shipping Policy and our Refund Policy. These documents are incorporated by reference into these terms.
If you do not agree with any part of these terms, please do not use our website or place an order.
3. Eligibility
By placing an order in our store, you confirm that:
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You are at least 18 years old, or you have the consent of a parent or legal guardian.
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You provide accurate, complete and up-to-date billing and shipping information.
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You are authorized to use the payment method entered at checkout.
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You are not purchasing products for resale without prior written authorization from Kopper.
4. Products and pricing
We reserve the right to modify, discontinue or update any product at any time and without notice. All prices are listed in US Dollars (USD) and are subject to change without notice. We accept no liability for pricing errors and reserve the right to cancel orders placed at an incorrect price.
Product images are for illustrative purposes. While we do our utmost to represent our products faithfully, slight differences in copper tone, finish or appearance may occur due to screen settings, the metal's natural patina or production batches.
⚠️ Please note: prices do not include customs duties, import taxes or local charges that may apply on delivery in your country. Those costs are the sole responsibility of the customer. We recommend checking your country's customs rules before placing an order.
5. Orders and payment
By placing an order with Kopper, you are making an offer to purchase a product under these terms. We reserve the right to accept or decline any order at our sole discretion.
An order is considered confirmed only once you have received an order confirmation email from us. In the event of a payment error, stock availability issues or suspected fraudulent activity, we reserve the right to cancel an order even after confirmation, with a full refund to the original payment method.
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We accept all major credit and debit cards, PayPal and other payment methods shown at checkout.
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All transactions are processed through secure, PCI-DSS compliant payment providers.
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We do not store your full payment details on our servers.
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Charges will appear on your statement under the name Kopper.
6. Shipping and delivery
We ship to over 21 countries worldwide. Estimated delivery times vary by destination country and are indicative only — they are not guaranteed. Any delays caused by customs, local carriers or circumstances beyond our control do not constitute a breach of these terms.
For details on delivery times, tracking and international shipping, please see our Shipping Policy. By placing an order, you acknowledge and accept the shipping conditions set out there.
7. Returns and refunds
We offer a 90-day satisfaction guarantee on all orders. If for any reason you're not satisfied with your purchase, contact us within 90 days of receiving your order and we'll do our best to find the right solution — whether that's a refund, a replacement or store credit.
For full details, please see our Refund Policy. By placing an order, you accept the conditions set out there.
8. Intellectual property
All content on this website — including but not limited to logos, brand names, product images, descriptions, graphics and written content — is the exclusive property of Kopper and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, display or use our content for commercial purposes without our prior written consent. Unauthorized use of our intellectual property may result in legal action.
9. User conduct
By using our website, you agree not to:
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Use our store for illegal, fraudulent or harmful purposes.
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Provide false, misleading or inaccurate information at checkout or when communicating with our team.
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Attempt to gain unauthorized access to any part of our website or systems.
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Take any action that could damage, compromise or disrupt the operation of our store.
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Use automated tools, bots or scrapers to extract data from our website without authorization.
10. Disclaimer of warranties
Our website and our products are provided "as is" and "as available". While we do our utmost to ensure accuracy and quality, Kopper makes no express or implied warranty regarding the uninterrupted availability of our website, the accuracy of product descriptions or the fitness of our products for a particular purpose. Our copper items are wellness and lifestyle accessories and are in no way a substitute for medical advice, diagnosis or treatment.
11. Limitation of liability
To the fullest extent permitted by applicable law, Kopper shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from the use of our website or our products, including but not limited to loss of data, loss of revenue or personal injury.
In no event shall our total liability to you for claims arising from a purchase exceed the total amount paid for the order in question.
12. Links to third-party sites
Our website may contain links to third-party sites for your convenience. Such links do not constitute an endorsement of those sites or their content. We are not responsible for the privacy practices, accuracy or content of external sites. We recommend reading the terms and privacy policies of any third-party site you visit.
13. Governing law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the applicable law of the customer's country of residence. Any disputes arising from these terms or from use of our store will be resolved in accordance with applicable local consumer protection provisions.
14. Changes to these terms
We reserve the right to update or amend these Terms and Conditions at any time and without notice. Changes take effect once published on our website, with the updated date shown at the top of this page. Continued use of our store after any changes constitutes acceptance of the revised terms.
We recommend reviewing these terms regularly to stay informed of any changes.
15. Contact
If you have questions, concerns or requests regarding these Terms and Conditions, our support team is available 24/7 and will respond as soon as possible.